Effective Date: 15-Jan-2024
Welcome to Zing Tel (zing.tel). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS products. It also outlines your rights and choices regarding your personal data.
By using Zing Tel, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
(A) Personal Information
- Name, email address, phone number, and company details when you register an account.
- Billing and payment information for subscriptions.
- Communication records when you contact our support team.
(B) Usage Data
- IP address, browser type, device information, and operating system.
- Log data such as time spent on pages, features accessed, and interaction with our services.
- Cookies and tracking technologies to enhance user experience and website analytics.
(C) Third-Party Integrations
- We may receive data from third parties when you integrate with their services.
- Information from API connections, analytics, or authentication services.
2. How We Use Your Information
We use your data to:
- Provide, operate, and maintain our SaaS products.
- Process transactions and manage customer subscriptions.
- Improve, personalize, and expand our platform.
- Detect and prevent fraudulent activities.
- Comply with legal obligations.
- Communicate updates, promotions, and security notices.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Service providers (e.g., payment processors, cloud storage providers) under strict confidentiality agreements.
- Legal authorities if required by law or to enforce policies.
- Third parties as necessary for product integrations and compliance with their policies.
- Business partners for analytics and marketing, with your consent.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Disable cookies through your browser settings.
- Request data portability.
- Withdraw consent for processing personal data.
6. Cookies and Tracking Technologies
We use cookies, pixels, and tracking technologies to analyze trends and optimize our platform. Third-party services may also track user behavior. You can manage cookies through your browser settings.
7. Third-Party Links and Services
Zing Tel may contain links to third-party websites or services. We are not responsible for their privacy policies and recommend reviewing them before engaging with those platforms.
8. Compliance with Third-Party Policies
Our SaaS products comply with the data protection and privacy policies of third parties that we integrate with. We ensure that any integration follows their respective data usage guidelines.
9. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us for removal.
10. Changes to This Policy
We may update this policy periodically. Any significant changes will be notified via email or through our platform. Your continued use of Zing Tel after changes indicates acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us here.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Zing Tel!